Refund Policy
At Zagla Store, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return and refund policy.
Refunds:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 3 days. Please note that refunds may take some time to appear on your credit card statement depending on your bank or credit card issuer.
Exchanges:
We're happy to offer exchanges for items of the same value if you received a defective or damaged product. If you need to exchange an item, please contact us at +92 348 0682253 within 7 days of receiving your order.
Returns:
You may return eligible items within 7 days of delivery for a full refund. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with any tags attached.
How to Initiate a Return:
To initiate a return, please follow these steps:
Contact our customer support team at +92 348 0682253 to request a return authorization.
Pack the item securely in the original packaging, if possible.
Ship the item back to us using a trackable shipping service. Please note that return shipping costs are the responsibility of the customer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact us at +92 348 0682253. Our friendly customer support team is here to assist you.
Policy Updates:
We reserve the right to update or modify our refund policy at any time. Any changes will be effective immediately upon posting on our website.
By shopping at Zagla Store, you agree to abide by our refund policy outlined above.
Feel free to customize this Refund Policy to fit the specific needs and requirements of Zagla Store.